To make a purchase in Rapide AB (556938-0727) webshop, you must be 18 years old to place an order. If you are under 18 years of age, the parent's permission is required before you make a purchase.

Price

All prices for our products are stated in Swedish kronor and are inc 25% VAT.

Payment

We offer payment through Shopify Payments and Klarna checkout where you can choose between invoice, account payment, card payment and direct payment. Klarna's full terms and conditions apply when paying. Read Klarna's terms here .

Deliveries

If your order was received before 12.00 on a weekday, your package will usually be sent the same day. After that, Posten's delivery times are added, which are normally 1-5 working days. Rapide does not take responsibility for Posten's delays. Rapide only delivers orders within Sweden's borders.

Notification

Our packages are delivered to your home in the mailbox or to Posten's delivery points. Notification is via text message so you know when it's time to pick up your goods. You can always follow your order via the tracking number sent to you when the delivery leaves our warehouse.

Shipping cost

The shipping cost per order is SEK 49 within Sweden for orders under SEK 400

Shipping cost per order is SEK 70 for Denmark and Finland for orders under SEK 600.

Uncollected packages

Your package remains 14 days from arrival at your drop-off point. If you do not pick up your package, an invoice will be sent for shipping and handling costs.

Return Policy

If you regret your purchase and want to return your products, fill in the enclosed return slip carefully and send your item back to us. You are responsible for the return shipping, the return address is on the return slip. We recommend that you book traceable shipping to be able to track your package so that it arrives. You are responsible for your return when you send it to us, we do not replace returns that are lost on the way back to us.

According to the Distance Selling Act, the right of withdrawal is valid for 14 days from the time you receive your order. The product in question must be in undamaged, unmarked and unbroken original packaging. You must not have opened or tried the product.

The customer is responsible for return costs and that the product is returned in the same condition as it was delivered. NOTE! Please note that the products "Hand Sanitizer 50ml" and "Hand Sanitizer 500ml" are not covered by our return policy for hygienic reasons.

Gift cards are not covered by our return policy and are non-refundable.

We will refund the amount of your order within 14 days of the return arriving at our warehouse. We do not refund the cost of shipping.

Complaint

If you want to complain about an item, always contact Rapide's customer service before returning your product. The return is not accepted without our approval.

If you have received a product that is damaged or otherwise defective, you must contact us no later than one week after receipt of delivery. Defective product is replaced with a new product - never with a refund of the amount.

Please note that it is not possible to complain about a product in the event of dissatisfaction as we do not have a satisfaction guarantee.This is regulated in the Consumer Purchase Act

Other

We reserve the right to any final sale and price change.

Rapide AB

Upplandsgatan 14

111 23 Stockholm

Orgnr 556938-0727